| Items | Purpose | Retention |
|---|
| Company, name, email, phone, inquiry topic, notes, selected sauce | Replying to inquiries | 1 year after your last inquiry |
| Items above + destination country, address, sample quantity | Sending samples and progress updates | 1 year after your last request |
| Chat conversation, spec, match results | Improving consultation and matches | 1 year if a request exists, otherwise 90 days |
| Session cookie, IP, browser information | Abuse prevention and security | Cookie 30 days · request logs 24 hours · security logs 90 days |
| Email (optional consent) | New product information | Until you withdraw |
- EIGHTPIN Inc. — server operation, system development, chat AI processing
- Email delivery provider — sending request and progress emails
- Bot check service (Cloudflare, Inc.) — automatic verification using IP and browser information on submission
- Bot check service (e.g. United States) — IP and browser signals, on submission
- External AI service (Google LLC, United States) — personal information is not sent at present. If settings change, only sentences with contact details removed will be sent.
After the retention period, contact details are deleted and only request statistics (country, category, step, date) are kept. Deleted data remains in backups for up to 14 days.
Privacy officer · contact@jiwonfnb.com · 043-536-0885. We process requests within 10 days after verifying your identity by email to the address on file.
